![]() When I tried the solution given on the solution centre software, both cartridges were now detected however on giving a print job the same problem re-occurred. The cleaning instructions are similar as you have given above, with a slight difference of you mentioning to remove both cartridges at the same time and re-insert them one after the other. I read the solutions given on the HP solution centre software under the "print cartridge problem" topic. Ink levels for the colour cartridge alone were not detected and printing was possible only on 'ink back-up mode' with the black cartridge working just fine. The colour cartridge was causing trouble. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet. ![]()
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